Welcome to Curomax Healthcare, home to Curomax Diagnostics and Curomax
Hospitals. By booking and undergoing diagnostic
tests through our website www.curomaxhealthcare.com or at our physical
locations, you agree to the following terms and
conditions. Please read them carefully before proceeding.
1. Test Booking and Payment
- Booking: You may book diagnostic tests through our
website or by visiting our facilities. Upon booking, you will receive a
confirmation via email or SMS with details of the test(s), appointment
date, and location.
- Payment: All payments for diagnostic tests must be
made in full at the time of booking unless otherwise specified. Payment
can be
made through accepted online payment methods or at our facilities.
- Cancellations and Refunds: Cancellations of booked
tests must be made at least 24 hours before the scheduled appointment.
Refunds, if applicable,
will be processed as per our refund policy, which may include deductions
for administrative charges. No refunds will be
provided for tests cancelled less than 24 hours before the appointment
or for no-shows.
2. Test Preparation and Conduct
- Preparation: Certain tests may require specific
preparations, such as fasting or avoiding certain medications. It is
your
responsibility to follow the pre-test instructions provided during
booking. Failure to adhere to these instructions may
affect the accuracy of your test results or may require rescheduling of
the test, for which additional charges may
apply.
- Conduct of Tests: All tests will be conducted by
qualified healthcare professionals at Curomax Diagnostics and partnering
laboratories
following standard procedures. Curomax Healthcare reserves the right to
refuse service to any individual if the test is
deemed inappropriate or unsafe due to the individual's health condition
or any other reason.
3. Test Results
- Report Delivery: Test results will be available
within the timeframe specified during booking and will be delivered via
the website's
report download feature or other methods as agreed upon. Please ensure
that you provide accurate contact information to
avoid delays in receiving your results.
- Interpretation of Results: Test results provided by
Curomax Healthcare are for informational purposes only and should not be
considered a
diagnosis. It is essential to consult with your healthcare provider to
interpret the results and determine the
appropriate course of action.
- Confidentiality: Your test results are confidential
and will only be shared with you or your authorized representative. We
may also share
your results with your healthcare provider if you have provided consent
for such disclosure.
4. Limitation of Liability
- Accuracy of Tests: Factors such as improper sample
collection, failure to follow pre-test instructions, or unforeseen
technical issues may
affect test outcomes. While we strive to ensure the highest level of
accuracy in our diagnostic tests, Curomax
Healthcare does not guarantee the accuracy, completeness, or reliability
of test results.
- Liability: Curomax Healthcare and its affiliates,
officers, employees, and agents shall not be liable for any direct,
indirect, incidental, special, or consequential damages arising from or
in connection with the use of our diagnostic services, including but not
limited to inaccurate test results, delays in report delivery, or the
inability to access our website or services.
5. User Responsibilities
- Information Accuracy: You are responsible for
providing accurate and complete information during the booking process.
Any incorrect or
incomplete information may result in the cancellation of your test or
inaccurate test results.
- Compliance: You agree to comply with all instructions
provided by Curomax Healthcare staff and adhere to the terms and
conditions
outlined herein.
6. Modifications
Curomax Healthcare reserves the right to modify, amend, or update these Terms
and Conditions at any time without prior
notice. Any changes will be effective immediately upon posting on our
website. Your continued use of our services after
any modifications constitutes your acceptance of the revised terms.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance
with the laws of Government of India. Any
disputes arising under or in connection with these terms shall be subject to
the exclusive jurisdiction of the courts in
Delhi.
8. Contact Us
If you have any questions or concerns regarding these Terms and Conditions,
please contact us at: info@curomaxdiagnostics.com.